FAQs for Owners and Tenants

Norris Management always seeks to provide the best in tenant and owner care. Below you'll find answers the some of the most common questions we receive.

Do you have a specific question?

We're here for you! Call us at 520-836-2056

Tenant Questions

1. How do I submit my application to Norris Management?

We now offer online rental applications! When you find a property you like simply click “Apply Now” on the property page. You will then be taken to our online portal

where you can fill out and submit your rental application.

2. How long will it take to hear back from Norris Management about my application?

Applications take  24 hours to process. If you’re concerned about the status of your application feel free to email us at rentals@norrismgmt.com

3. How can I make my rent payments?

Rent payments can now be processed through our online portal which can be accessed here. Alternatively, you may bring in any type of certified funds “(i.e cashier’s check , money order, etc.) If you wish to pay in personal check they must be received by the 10th of the month. All physical forms of payment may be dropped off at our office or be sent via mail.

4. Do you allow pets?

Allowing pets is at the discretion of our property owners, if you’re looking for a rental that allows pets please reach out to our leasing specialists to guide you on your search. Our standard pet deposit is an initial $200 at the time of your lease signing, should you acquire additional pets another one time fee of $100 will be charged for each additional pet.

5. When is rent due?

Rent is due on the 1st day of the month at the end of the business day. A late fee will be after assessed on the 5th day of the month. The late fee schedule is as follows on the 6th day of the month your account will be charged $25 and the additional $5 every day after until rent is paid. 

6. Do you accept Section-8 Vouchers?

Yes, we do accept Section 8 Vouchers. However, vouchers are not applicable to properties that have a pool. 

Tenant Questions for Rentals in Casa Grande, AZ

Owner Questions

1. How will I receive updates about my property?

We want you to stay in touch but don’t want to burden you with the day to day. Rest assured, we will keep the frequency of contact well-balanced. Should we need to update you about your property we will contact you via e-mail and through your owner’s portal page. 

2. How do you screen tenants for my property?

Our tenant screening process includes a credit check, background check, confirmation of income and references. If a potential tenant doesn’t pass any one of these checks we don’t extend a leasing offer to them. This ensures only quality tenants occupy your property and reduces stress.

3.How will I receive payments?

Payments will be distributed through ACH, direct deposit, or by certified mail. Please inform our leasing specialists of your payout preference when you sign up for services. 

4. How are maintenance costs handled?

Norris Management provides in-house maintenance for most general repairs and fixes. Should a repair cost more than $300 then our maintenance team will reach out to you to come up with a solution.  

5. What are the fees for using Norris Management’s Services?

Norris Management offers property management services for a percentage of collected rents. Residential management fees are at 10% and commercial properties include a 2% commission. 




Property Management home rental in Casa Grande, AZ